Last Updated: September 20, 2025
This policy outlines how you will receive the digital products (PDF books and ebooks) you purchase from vortica.shop.
1. Instant Digital Delivery
All of our products are digital files, which are delivered electronically. There are no physical products to ship, which means no shipping fees and no waiting for postal delivery.
Upon successful completion of your payment, you will get instant access to your purchased ebook(s) in two ways:
- On-Screen Confirmation: A download link will be available on the order confirmation page immediately after your purchase is complete.
- Confirmation Email: An email containing a secure link to download your digital file(s) will be sent to the email address you provided during checkout.
2. Receiving Your Download Email
Please ensure the email address you provide at checkout is correct and spelled properly. Our system sends the delivery email automatically. If you do not see it in your inbox within a few minutes of your purchase, please:
- Check your spam, junk, or promotions folder.
- If you still cannot find the email, please contact us at [email protected] with your order number, and we will assist you promptly.
3. Downloading Your Product
To protect our digital products, your download link may have a limited number of access attempts or may expire after a certain period. We strongly recommend that you download and save your purchased files to your personal computer, tablet, or smartphone as soon as you receive them.
4. File Format and Compatibility
Our ebooks are provided in PDF format, which is compatible with most modern devices. You will need a PDF reader, such as the free Adobe Acrobat Reader or your device’s built-in viewer, to open and read the files.
5. Need Help?
If you encounter any issues with downloading or accessing your files, please do not hesitate to contact our support team at [email protected]. We are here to ensure you receive your purchase successfully.