Last Updated: September 20, 2025
Vortica (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from vortica.shop (the “Site”).
1. Personal Information We Collect
- Information You Provide: When you make a purchase, we collect contact information (name, email address) and payment information. A billing address may be required to process your payment.
- Device Information: When you visit the Site, we automatically collect information about your device, including your IP address, browser type, and information about how you navigate our Site using cookies.
2. How We Use Your Personal Information We use the information we collect to:
- Fulfill your orders (process payments, deliver digital products, provide invoices).
- Communicate with you and provide customer support.
- Improve and optimize our Site (e.g., by analyzing how customers browse).
- Screen for potential risk or fraud.
- Provide you with information or advertising relating to our products (only with your consent).
3. Sharing Your Personal Information We do not sell your Personal Information. We share your information with trusted third parties to help us operate our business, such as:
- Our e-commerce platform provider (e.g., WordPress/WooCommerce).
- Payment processors (e.g., Stripe, PayPal) to securely handle payments.
- Analytics services like Google Analytics.
We may also share your information to comply with applicable laws and regulations.
4. Your Rights Depending on your region, you may have the right to access, correct, update, or delete your personal information. To exercise these rights, please contact us.
5. Data Security We take reasonable precautions to protect your information. However, no method of transmission over the Internet is 100% secure.
6. Changes to This Policy We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
7. Contact Us For more information about our privacy practices, or if you have questions, please contact us by email at [email protected] or by mail using the details below:
Vortica Cooch Behar, West Bengal, 736101 India